Privacy Policy

Privacy Policy for Peak Studio:

At Peak Studio, we take your privacy seriously and are committed to protecting the personal information you provide us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or use our services related to signage and installations. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of personal information from you:

- Contact information (such as your name, email address, and phone number) when you inquire about our services or place an order.

- Payment and billing information to process transactions.

- Communication preferences when you choose to subscribe to our newsletters or promotional materials.

- Other information you voluntarily provide to us during your interactions with Peak Studio.

2. How We Use Your Information:

We may use your personal information for the following purposes:

- To process and fulfill your orders for signage and installations.

- To communicate with you regarding your orders, inquiries, or other customer service-related matters.

- To provide you with information, newsletters, and promotional materials (if you have subscribed to them).

- To improve our services, website, and customer experience.

- To protect against and prevent fraud, unauthorized transactions, and other misuses of our services.

3. Information Sharing and Disclosure:

We respect your privacy and will not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your information with trusted service providers who assist us in delivering our services, such as payment processors, shipping companies, and marketing platforms. These third-party service providers are contractually obligated to protect your personal information and use it only for the purposes specified by us.

We may also disclose your information if required by law or to protect our rights, safety, or the rights and safety of others.

4. Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely dispose of it.

5. Data Security:

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure sockets layer (SSL) encryption technology to safeguard sensitive data during transmission. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights:

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this policy.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the date of the latest revision will be indicated at the top.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Email: hello@peakstudio.com.au

Phone: 0411 350 369

Thank you for trusting Peak Studio with your personal information. We are committed to maintaining your privacy and providing you with exceptional signage and installation services.